Attention to customer relations has always been central to the corporate philosophy of Coltri Compressors. We realize how crucial the service process is both pre and post-sale. During purchase, through our salespeople, we place great emphasis on counseling, trying to offer the right products for each customer. We treat after-sales support with the same commitment; those who buy Coltri choose to be part of a system of continuous support that they can count on.
When we outsource, we carefully select figures with a reliable background and history in the industry and put them through an ongoing training process. Even where we operate directly, we demand the best from our staff through the same systems of training and updating.
Since February, we have enhanced our customer care service through new staff hires and new vehicles for our fleet in order to continue to grow and optimize our relationship with our users.
Increasingly precise and timely answers and solutions, both commercially and technically.